For payments only:
SMUD
P.O. Box 4901
Houston, TX 77210
For all other contact:
Sonterra MUD
2601 Forest Creek Drive
Round Rock, TX 78665-1232
(512) 246-1400
Fax (512) 246-1900
|
General Information
|
Water meters are read around the 20th of each month. Bills are mailed out around the 1st and are due on the 20th of each month.
|
|||
|
Utility Emergencies
|
For utility emergencies please call 246-1400.
|
|||
|
Residential Service Fees
|
Minimum monthly water charge
|
Meter size
|
||
|
effective 4/19/12
|
includes 0 gallons
|
5/8 or 3/4 inch
|
$23.00
|
|
|
1 inch
|
$65.00
|
|||
|
1 1/2 inch
|
$95.00
|
|||
|
Volumetric water charge
|
||||
|
for usage above 0 gallons
|
||||
|
Gallons Used
|
Per 1,000 Gal
|
|||
|
From October 1 through April 30
|
0 to 2,000
|
$2.15
|
||
|
2,001 to 6,000
|
$2.25
|
|||
|
6,001 to 10,000
|
$2.75
|
|||
|
10,000 to 15,000
|
$4.00
|
|||
|
Over 15,000
|
$5.00
|
|||
|
From May 1 through September 30
|
0 to 2,000
|
$2.50
|
||
|
2,001 to 6,000
|
$3.00
|
|||
|
6,001 to 10,000
|
$3.25
|
|||
|
10,001 to 15,000
|
$4.50
|
|||
|
Over 15,000
|
$5.50
|
|||
|
Minimum monthly sewer charge
|
Meter size
|
|||
|
first 0 gallons water usage
|
5/8 or 3/4 inch
|
$25.00
|
||
|
1 inch or greater
|
$65.00
|
|||
|
Volumetric sewer charge
|
||||
|
for water usage above 0 gallons during winter averaging period
|
||||
|
Gallons Used
|
Per 1,000 Gal
|
|||
|
0 to 2,000
|
$3.25
|
|||
|
2,001 to 6,000
|
$3.50
|
|||
|
over 6,000
|
$7.62
|
|||
|
Winter Averaging
|
The monthly average volumetric sewer charge is based upon your average gallons of water usage during the winter averaging period, which includes the months of December, January and February.
|
|||
|
Security Deposit
|
For accounts established after November 10, 2008 a refundable security deposit of $150 (for property owners) or $300 (for renters) is required to set up service. If service is terminated the total deposit will increase to $250 (for owners) or $300 (for renters) even if no deposit was originally required. No interest shall be paid on any deposit.
|
|||
|
Late Payment
|
A late payment charge of $20.00 or 25% of the unpaid balance, whichever is greater, will be due for any bill that is not paid on or before the due date. For any bill past due 30 days or more interest of 10% per annum will be added until the bill is paid in full.
If your residential utility service is terminated for non-payment you must pay a $70 reconnection fee and additional security deposit up to the maximum before service will be restored. |
|||
|
Returned Checks
|
The District charges a $25.00 penalty fee for any returned check. If your check is dishonored your account will be subject to all applicable late penalties and possible disconnection for non-payment.
|
|||
|
Establishing Service
|
Contact the offices of the District's Operator for information on how and where to apply for service.
Prior to receiving residential service you will be required to complete the Service Agreement and pay a $25 administrative fee. |
|||
|
Payment Address
|
Mail payments to:
SMUD P.O. Box 4901 Houston, Texas 77210 |
|||
|
Commercial Customers
|
||||
|
Builders and Developers
|
||||
|
Rate Order
|
Download the District's complete Rate Order for further information.
|
|||